🚀 Join LAAM and Be a Part of Our Mission! 🚀

Are you a tech enthusiast with a passion for troubleshooting and optimizing IT systems? Join LAAM as an IT Support Specialist, where you'll play a crucial role in managing network infrastructure, providing technical support, and ensuring seamless operation of our IT systems. Bring your expertise to a dynamic team, and let's innovate together in the world of technology! 🚀

About the Role

Responsibilities

• 🌐 Network Infrastructure Management: Install, configure, and troubleshoot network hardware like routers, switches, firewalls, and wireless access points.
• 🔍 Troubleshooting Expert: Analyze data from logs and other sources to identify and resolve network problems efficiently.
• 💻 User System Maintenance: Install, configure, and maintain user laptops, operating systems, printers, scanners, user accounts, iPads, and update software.
• 🚀 Technical Support: Provide technical support by addressing user queries related to network, hardware, or software issues.
• 📧 Application Configuration: Install and configure computer applications, including email programs, word processing software, and operating systems.
• 🔄 System Optimization: Ensure computer systems run smoothly, optimizing performance to ensure users get the maximum benefit.
• 📹 CCTV Expertise: Possess technical know-how of CCTV working, video extracting, and maintain CCTV systems across all campuses, escalating issues to seniors.

Requirements

• 🎓 Experience: 1-2 years of hands-on experience.
• 📚 Education: Bachelor's Degree in Computer Science or Equivalent.
• 🛠️ Technical Skills: Proficient in Windows operating systems and MAC OS, hands-on experience with network switches, access points, and CCTV systems.
• 🤔 Problem-Solving Skills: Adept at analyzing and resolving technical issues.
• 🚀 Business Impact: Identify and implement high-impact ideas to improve products or productivity.
• 👥 Leadership and Interpersonal Skills: Inspire teammates and colleagues through your actions.