🚀 Join LAAM and Be a Part of Our Mission! 🚀
Are you ready to be the bridge between our customer and their delightful shopping experience? LAAM is on the lookout for a dedicated Customer Success Project Trainee to connect with clients, resolve issues, and ensure high customer satisfaction.
📞 Client Engagement: Connect with clients in a timely manner regarding pending payments.
💰 Payment Conversion: Ensure maximum pending payments are converted into sales.
💬 Client Assistance: Assist clients in making payments and develop good relationships with them.
🤝 Team Collaboration: Work hand in hand with the customer care team.
📅 Follow-ups: Take timely follow-ups with clients that are not converting.
🚀 Pressure Management: Work smartly under pressure situations.
🌐 Product Knowledge: Communicate product information to clients and have full knowledge about the website, products, and vendors.
📩 Response Efficiency: Maintain response time, efficiently and actively respond to customer queries.
🌈 Client Satisfaction: Resolve customer complaints, post-delivery issues, and other queries in a timely manner, ensuring high customer satisfaction.
🗣️ Communication Skills: Excellent communication skills.
💪 Convincing Power: Strong convincing power.
🤝 Confidence: Confident in making conversations.
🌟 Dedication: Dedication to provide great customer service.
📊 Ownership: Takes ownership of assigned tasks.